Privacy Policy

1. Introduction

Welcome to OptimaCV ("we," "our," or "us"). OptimaCV is an AI-powered resume builder Software-as-a-Service (SaaS) platform designed to help you create professional, job-winning resumes. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

By accessing or using OptimaCV, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information — Your name, email address, and securely hashed password when you create an account.
• Resume Content — The text, work history, education, skills, and other information you enter into the resume builder.
• Usage Data — Pages visited, features used, session duration, and interaction patterns that help us understand how our platform is used.
• Payment Information — Billing details are processed securely by Stripe. We do not store your credit card numbers or full payment details on our servers.

3. How We Use Your Data

We use the information we collect for the following purposes:

• Provide, operate, and maintain our resume building services.
• Generate AI-powered suggestions for your resume content using the OpenAI API, including bullet point generation, resume scoring, and keyword optimization.
• Process payments and manage subscriptions through our payment provider.
• Send service-related communications such as account confirmations, billing notices, and important updates about our platform.
• Improve and optimize our services based on usage patterns and feedback.

4. AI Processing

OptimaCV uses artificial intelligence to enhance your resume building experience. When you use AI-powered features — such as bullet point generation, resume scoring, keyword analysis, and cover letter generation — your resume data is sent to the OpenAI API for processing.

Your data sent to OpenAI is used solely to generate responses for your requests. It is not used to train or improve AI models. We encourage you to review OpenAI's privacy policy for additional details on their data handling practices.

5. Cookies and Analytics

We use cookies and similar technologies to enhance your experience:

• Essential Cookies — Required for authentication sessions and core platform functionality. These cannot be disabled.
• Analytics Cookies — Help us understand usage patterns, popular features, and areas for improvement. These are anonymized where possible.

6. Third-Party Services

We rely on trusted third-party providers to deliver our services:

• OpenAI — Powers our AI features including resume bullet generation, scoring, keyword optimization, and cover letter writing.
• Stripe — Handles all payment processing securely. Stripe is PCI-DSS compliant.
• Hosting Provider — Our application is hosted on infrastructure that provides enterprise-grade security and uptime.

7. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• All data is encrypted in transit using HTTPS/TLS protocols.
• Data at rest is encrypted using modern encryption standards.
• Passwords are securely hashed and never stored in plain text.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

8. Your Rights

You have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Deletion — Request that we delete your account and associated personal data.
• Export — Export your resume data in multiple formats (PDF, DOCX, TXT, JSON).
• Opt Out — Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@optimacv.com.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will delete your personal data and resume content within 30 days of the request, except where we are required to retain certain information by law.

10. Children's Privacy

OptimaCV is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us at support@optimacv.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify users via email or a prominent notice on our platform. We encourage you to review this page periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: